Shipping Policy
We take 2 to 3 business days to process your order, after which we will send you a shipping confirmation email.
Delivery within 2-5 business days in Belgium and within 2-7 business days in Europe.
Delivery Conditions
Delivery Zones: Belgium, France, Luxembourg, Netherlands, Spain, Portugal, Italy, Germany (delivery only to pickup points for Germany).
Delivery to Pickup Points:
- Delivery fee: €2.99
- Free delivery: For orders over €150
Home Delivery:
- Delivery fee: €4.99
- Free delivery: For orders over €150
Country-specific Details
Belgium:
- Pickup Point: €2.99 (free for orders > €150)
- Home: €4.99 (free for orders > €150)
France:
- Pickup Point: €2.99 (free for orders > €150)
- Home: €14.90 (free for orders > €150)
Luxembourg:
- Pickup Point: €2.99 (free for orders > €150)
- Home: €14.90 (free for orders > €150)
Netherlands:
- Pickup Point: €2.99 (free for orders > €150)
- Home: €14.90 (free for orders > €150)
Spain:
- Pickup Point: €2.99 (free for orders > €150)
- Home: €14.90 (free for orders > €150)
Portugal:
- Pickup Point: €2.99 (free for orders > €150)
- Home: €14.90 (free for orders > €150)
Italy:
- Pickup Point: €2.99 (free for orders > €150)
- Home: €14.90 (free for orders > €150)
Germany:
- Pickup Point: €2.99 (free for orders > €150)
- Home: Not available
Additional Notes
Delivery fees are calculated automatically at checkout. Delivery times may vary depending on the destination and method chosen. For any questions regarding delivery, please contact our customer service.
Other EU Countries:
Free delivery for orders over €150.
Delivery fee of €16.50 for orders under €150. The countries concerned are: Denmark, Monaco, Austria, Hungary, Poland, Slovenia, Slovakia, Czech Republic, Finland, Ireland, Croatia, Romania, Sweden, Bulgaria, Estonia, Greece, Latvia, Lithuania, Norway.
Outside the European Union:
We do not yet deliver outside the European Union (except for Switzerland - delivery possible for 37 CHF). Please note that delivery times may vary due to factors such as local customs and carrier wait times, which are beyond our control. We do our best to ensure your order arrives on time and we will provide you with a tracking number as soon as your order has been shipped. Swiss customers and those outside the European Union may be subject to customs fees for international purchases. If you have any questions or concerns about the delivery of your order, please feel free to contact us at any time. We are here to help.
